Living proof Dry Shampoo, Perfect hair Day Advanced Clean, Dry Shampoo for Women and Men
$45.00
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7 reviews for Living proof Dry Shampoo, Perfect hair Day Advanced Clean, Dry Shampoo for Women and Men
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Amazon Customer –
I have used this dry shampoo in the past and so I know that I love it. Knowing that, I like to buy two or three in bulk so that I can keep them on hand when one runs out so I never have to go without! I purchased two of these back in April and used the first one more than halfway and then the nozzle suddenly stopped working. Super disappointing as this is an extremely expensive product, but I had used a decent amount of the first bottle and I still had my second unopened one, so whatever. Well, I got not even one full spray out of the second one and the same nozzle malfunction happened again. Called Amazon customer service asking for them to please send me a replacement and that I will even send them this full bottle of dry shampoo back in return so they can fix the nozzle and resell it or send that one back to me and all I got back was its “outside the 30 day return window”? I’m not trying to return it, I just want to have the product I bought for $45 dollars – nothing more, nothing less. I asked the customer service rep “so, basically I should never buy this from you guys in bulk then and I should make sure I only buy an amount I’ll use within 30 days because if the nozzle breaks after that I’m SOL? I am not asking to return it; I want it fixed and sent back to me or replaced and I will send you back the full unused bottle…” again, just the NPC response of it being outside the return window lol. I wish sometimes customer service would use common sense instead of reading responses out of an employee handbook. Now I have a useless completely full can of a very expensive dry shampoo I would love to use with no way to fix it, use it, replace it, or return it. It’s just sitting on my counter because to throw it in the trash will really really irk me – it’s such a complete waste. Please, if you want to buy this off here, just go to the nearest atm and pull out $45 cash and throw it in the trash. It will be the exact same experience. BUY THIS FROM A REPUTABLE SELLER IT IS AN AMAZING PRODUCT! DO NOT BUY THIS FROM AMAZON PLS! Love ya ladies stay safe out there!
Christine Duerksen –
The product is so amazing but my brand new bottle just stopped spraying and the return window is now closed. I just started using it and used it a few days. First time it happened after buying many bottles.UPDATE: Living Proof customer service is amazing and sent me a new bottle.
Annie –
I love this dry shampoo. It works really well for me. It is spendy for me, but usually, it lasts for months. Unfortunately, this time around the cap was broken when it arrived and no dry shampoo is coming out. I tried to return the product and as for a refund, as it is a full bottle that is completely not usable, and was informed that this product does not allow for returns or refunds. I understand not allowing for returns, but this is an expensive product that is not usable from arrival. I am really deeply disappointed and will not be purchasing this again if this continues to be the policy. I really am not one to complain or leave bad reviews, but I think that other customers should be aware of this so that they too are not wasting their money.
Curt Hebert –
I frequently repurchase this item (sometimes from Amazon, other times in store) and love the product, however, this particular order arrived unusable. It is completely full of product, but the aerosol does not spray. After looking all over the product’s Amazon page looking for an answer to this issue or a way to contact the seller directly, I did not find any helpful information. Given this is a beauty product, it also was not available for return. So I am now stuck with a full bottle of dry shampoo that does not work. I then searched the web for tips on how to fix an aerosol can, but nothing has worked. You can also see in the video where I remove the cap pressing down on the pressure point, but still, nothing.There are two small dents on the top and bottom of the can (see video) that may be the cause of the pressure not working. The can arrived this way and has not been used once – I bought it 2 months ago during a Prime Day sale but was still in use of my previously purchased bottle until now.I would greatly appreciate a replacement (I am happy to send this one back to Amazon in its full and unused condition) or a full refund.
ChrisL –
I’ve only used this a few times so it’s nearly new. It won’t spray. Something is wrong with the sprayer button-thing you push down and nothing comes out. I’m past my return date. Not happy! UPDATE- I found a way to contact the company and they graciously sent me a new can. I love this product and hope the first one was just from a bad batch.
Amazon Customer –
I love this product and have purchased multiple times but never from Amazon. The one I received from here had the nozzle break and now won’t dispense. For $45 I expect better quality.Besides that, this is the dry shampoo you’re looking for. I’m a level 5, so almost black and it blends in the best of every product I’ve tried. Clean, neutral scent. Pro tip- put it on before you go to bed and brush in the morning.
Laura Braswell –
This is great dry shampoo, but for $45, i expect the can to work. I bought 3 on a Prime deal in October because i love this product. I recently went to start a fresh can, and the spray doesnt work at all. Move onto the last can in my stash and it worked for a few days, and now suddenly isnt working.That means i have $90 worth of dry shampoo sitting on my vanity that i cant use. And thanks to the lack of ability to reach out to the seller now months later, I have no recourse but to write this review.I would really like a replacement. Looking at other reviews, this seems to be an issue for other people as well. This is an extremely expensive product to have such a basic quality issue